This policy applies to all Stoke IP employees, contractors and Board members. This Policy pertains to all our dealings with you.
This Policy explains what personal information we collect about you, how the information is used and with whom we share the information. It also outlines your options to withdraw or refuse your consent.
For the purposes of this Policy, “personal information” refers to information that is about, or pertains to a specific individual and can be linked either directly or indirectly to a specific individual, such as, (but not limited to): name; address; age; income; identification numbers; credit records; or account number(s).
For the purposes of this Policy:
“We”, “our”, ”us”, and “Stoke IP” refers to Stoke Inventory Partners Inc.
ACKNOWLEDGMENT AND ACCEPTANCE
WHAT INFORMATION WE COLLECT
Stoke IP may collect your personal information when you apply for any of our products or services. Stoke IP also may collect your personal information if you provide a guarantee on behalf of someone else.
Personal information that Stoke IP collects from you includes, without limitation:
When you apply for a product or service, we will make you aware of the purposes for which we are requesting your personal information. If we identify other purposes for which your personal information may be used, we will seek your consent prior to such use. We will advise you that it is your right to refuse permission for Stoke IP to use your personal information for any new purposes. Additional purposes for collecting your personal information may be identified before or at the time of collection. However, at a minimum Stoke IP will collect your personal information for the following purposes:
We may also collect information from commercially and publicly available sources, such as:
We also collect cookies:
A “cookie” is a message that a web server creates when you visit a web site. This file contains information about how and when you use a site. It is placed on your computer, smartphone, smart TV or tablet (“online device”) in the form of a small text file. The information cannot be used to identify you personally. Cookies do not collect personal information such as your name, address, telephone number, or email address. Cookies are a very useful feature and without them, web sessions would have no history; you would have to enter your information over and over.
● Sign-on feature: You can select to have a cookie securely store your username to our website. This allows you to access your accounts faster and more conveniently. You cannot store your passwords.
You can disable all cookies by adjusting your Internet browser settings. Please refer to the documentation for your browser or computer, tablet or mobile device on how to disable cookies.
Your knowledge and consent are generally required for the collection, use or disclosure of your personal information and Stoke IP will seek to obtain consent before or at the time when we collect, use or disclose your personal information.
You can provide consent to the collection, use and disclosure of your personal information expressly or implicitly. However, Stoke IP will collect, use or disclose personal information about you without your knowledge and consent only in limited circumstances and as permitted by law, such as in the case of an emergency where the life, health or security of an individual is threatened.
Subject to certain legal and contractual restrictions and reasonable notice, you can refuse or withdraw your consent to the collection, use or disclosure of your personal information at any time. Please note that you cannot withdraw your consent to the collection, use and sharing of your personal information if:
All existing customers will be informed of what types of personal information have been collected, the purpose for the collection and the procedures available for contacting Stoke IP with any inquiries.
All new customers will be provided with a consent form and an accompanying explanation about the collection, use and disclosure of their personal information when requesting service.
Stoke IP limits the amount and type of personal information that it collects from you to that which is necessary for the business of the organization and as permitted by law. Each affiliate of Stoke IP will be responsible for its own collection, use and disclosure of information.
Personal Information will be collected using procedures that are fair, transparent and lawful.
Limiting Use, Disclosure and Retention
Stoke IP will only use your personal information for the purpose for which it was collected as identified above, unless consent is given by you to use or disclose it for another purpose or as is required by law. We use your personal information to set up, manage and provide ongoing services for the products and services that you request and to meet our legal obligations.
Examples of how we use your information:
Stoke IP will develop explicit retention periods for closed accounts, after which your personal information will be destroyed or made anonymous. Under certain exceptional circumstances, Stoke IP may have a legal duty or right to disclose your personal information without your knowledge or consent.
Who We Share Your Information With:
We may share your information with third parties for the purposes described below.
There may be instances where we share your information with our related companies in order to serve you better, for data processing, to prevent and detect criminal activity, and to enable our related companies to meet global regulatory, legal or other reporting obligations. We may share your information with other third parties under the following circumstances:
Stoke IP shall take all reasonable steps to ensure that your personal information will be kept accurate, complete and up to date. You may challenge the accuracy and completeness of your personal information and have it amended, as appropriate.
In executing its responsibilities with respect to the confidentiality of your personal information, Stoke IP will employ a number of safeguards, appropriate to the sensitivity of the information, to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Such safeguards will include physical measures, organizational measures and technological measures, for example locked filing cabinets, restricted access to offices, security clearances, limiting access on a “need to know” basis and the use of passwords and encryption. Procedures for implementing these measures will be communicated to all employees and third parties to ensure compliance with this principle.
As part of our commitment to protecting your personal information, Stoke IP has implemented a robust information security program developed by the Information Security Committee, consisting of:
In addition, Stoke IP has a designated Information Security Officer (ISO). For more information about our Information Security practices, please click here.
Stoke IP keeps or will keep its customers informed of these policies and practices and you and Stoke IP’s customers shall be provided access to all related policies and procedures via Stoke IP web page and contract terms and conditions. The information is or will be available in a format that is easy to understand.
Individual Access and Correction
We are committed to maintaining the accuracy of your personal information and ensuring that it is complete and up-to-date.
You may access personal information we hold about you, or ask us to correct any error or delete the information we have about you. We require a written request along with a copy of government issued identification. To protect your privacy, we need to verify your identity before we can provide you with access to, or change, information about you. Do not send any access and correction requests to us via email, as it is not a secured method. We cannot accept any emailed requests.
Unless there are extenuating circumstances, we will respond to your request within 30 calendar days. If we are unable to fulfill your access or correction request due to any legal or regulatory restrictions, we will advise you.
APPEALS PROCESS AND CONTACT INFORMATION